Shipping
Delivery & Tracking
Returns Policy
Exchanges
International Orders
Contact Support
Shipping
🚚 Shipping Information
Fast, reliable delivery worldwide for our petite community
We ship globally because petite women everywhere deserve properly fitting activewear! Our shipping is designed to get your perfect-fit pieces to you quickly and safely.
Pre-Launch Notice (August 4, 2025) We’re currently in pre-launch phase! All orders placed before August 4, 2025 will be processed and shipped starting August 4th. Waitlist members get 48-hour early access starting August 2nd.
| Region | Free Shipping Threshold | Standard Rate | Delivery Time |
|---|---|---|---|
| United Kingdom | Orders over £50 | £4.95 | 2-3 business days |
| European Union | Orders over €75 | €8.95 | 3-5 business days |
| United States & Canada | Orders over $75 | $9.95 | 5-8 business days |
| Australia & New Zealand | Orders over AUD $100 | AUD $12.95 | 7-10 business days |
| Rest of World | Orders over $100 USD | Calculated at checkout | 10-15 business days |
Express Shipping Options
- UK Next Day : Order by 2 PM for next business day delivery (£9.95)
- EU Express : 2-3 business day delivery available (€15.95)
- US/Canada Express : 3-5 business day delivery (US $19.95 / CAD $24.95)
- International Express : 5-7 business day delivery (rates vary by destination)
Delivery & Tracking
Delivery & Tracking
Stay informed every step of your order’s journey
Order Processing
- Order Confirmation : You’ll receive immediate email confirmation with order details
- Processing Time : 1-2 business days for order preparation and quality checks
- Shipping Notification: Email with tracking information once your order ships
- Quality Assurance : Every piece is inspected before packaging
Tracking Your Order
We believe you should know exactly where your perfect-fit activewear is at all times:
- Real-time tracking updates via email and SMS (optional)
- Track through your account dashboard
- Direct carrier tracking links provided
- Estimated delivery windows updated as your package moves
- Delivery confirmation with photo proof (where available)
Delivery Preferences Choose safe delivery options during checkout: leave with neighbor, safe location instructions, or signature required. We want to ensure your activewear arrives safely while you’re living your best life!
Returns Policy
Returns Policy
Our industry-leading fit guarantee designed for real petite women
60-Day Perfect Fit Guarantee
We’re so confident in our petite-specific design that we offer 60 full days to ensure you love the fit.
Try it, wear it to the gym, live in it. If it doesn’t fit better than anything you’ve tried before, we’ll make it right.
What You Can Return
- Gently worn items : We understand you need to try activewear during actual movement
- Washed items : Following our care instructions (wash tags must remain attached)
- Items with tags removed : As long as care labels remain intact
- Sale and discounted items : Full return privileges apply to all purchases
- Gift purchases : Recipients can return/exchange without original purchase info
Easy Return Process
- Log into your account or email us at returns@petiteaesthetics.com
- Tell us why it didn’t work (helps us improve!)
- Print your prepaid return label
- Package securely and drop off or schedule pickup
- Receive full refund within 5 business days of our receipt
What We Cover
- Full product refund (including any discounts applied)
- Original shipping costs (for UK, EU, US, Canada orders)
- Free return shipping (prepaid labels provided)
- No restocking fees ever
Items We Cannot Accept
For health and hygiene reasons, we cannot accept returns of:
- Items with visible stains, damage, or excessive wear
- Items with strong odors or deodorant buildup
- Items missing care labels (wash/size tags)
- Items returned after 60 days from delivery
Exchanges
🔄 Size exchanges
Find your Perfect Petite Fit
FREE Size Exchange Benefits
- Immediate Shipping: New size ships same day (in stock items)
- Extended return window: 60 days from receiving the new size
- No additional charges: FREE Shipping both ways
- Multiple exchanges: Until you find your perfect fit
- Personal styling: Connect with our fit specialists
How to exchange
- Contact us within 60 days of receiving your order
- Let us know your preferred new size
- We’ll send the new size immediately (if in stock)
- Return the original when convenient using our prepaid label
- If you prefer both sizes, keep both and return the one that doesn’t fit
🎯 Express Size Exchange Program
Need a different size? We’ll send your new size immediately and give you 60 days to return the original.
No waiting, no hassle, no interruption to your workout routine!
No waiting, no hassle, no interruption to your workout routine!
🧬 Body Type Considerations
Our fit specialists understand the 4 petite body types and can provide personalized sizing advice.
If you’re between sizes or body types, we’re here to help you find your perfect match!
If you’re between sizes or body types, we’re here to help you find your perfect match!
International Orders
🔜 COMING SOON!
Contact Support
Still Have Questions?
Our team is here to help! We're passionate about helping petite women find their perfect fit.